ZMS Mediation and Conflict Resolution Training

We are here to support you in becoming more comfortable with conflict. Conflict itself isn’t negative. In fact, it is neutral. However, depending on how it is managed, determines whether it is serving or sabotaging your organisation.

When your people trust and have confidence in you, they dig deeper, listen better, and forgive more readily. When trust is low, there is more resistance, more fear and engagement and performance suffers. Trust and confidence is not only a pillar of our ZMS approach but is also at the centre of good management, effective leadership and organisational prosperity.

A fundamental part of your resolution strategy and approach is in developing your staff in becoming competent and confident in identifying and resolving negative conflicts when they arise.

All of our Ziran Training Programmes are bespoke to your individual requirements, with a full training needs analysis undertaken, underlined by a constructive approach for dispute resolution which is integrated into the values, culture, processes and the wider strategic vision of the organisation.